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  • Support
    replied
    arkadius contact us directly. we do not charge for incoming USA wires your bank will charge fees for sending wire or SEPA to your account. 001 312 893 6400 ext 1

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  • arkadius
    replied
    That's not correct, you have control. While transfering the money there's option you need to select who pays for the wire: sender, receiver, both sides. Companies I've some business sometimes charges a bit higher to fee like $25 to cover potenatial intermediary fees.

    The link could be helpful for the others, for me it's too late. I've tried to got that kind of information before via chat support, waiting like 30 minutes, left the message eventually but never got response. And it wasn't a single experience with the support like that

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  • AMP
    replied
    This is not accurate. yes, AMP charges 30.00 for international wire transfer.
    If there where any other fees charged - once the funds left AMP, we have no control of the banking fees. Maybe their was an intermediary to get your funds to your bank.

    Our EU Customers can use Barclays - SEPA transfers: https://www.ampfutures.com/client-po...-instructions/

    Leave a comment:


  • arkadius
    started a topic AMP transfer costs

    AMP transfer costs

    I've witdrawal money from my account. I'm EU citizen thus the only way I had was to select international wire transfer for $30. But in total I've paid $40
    Honestly it's just cheating your customers. I do such transfers like every month for years and it's just standard that the given cost is total costs covered by the sender side or it's just said that it's unknown and covered by receiver.
    And one more thing normally it costs me like 20$ and I'm sending money to/from Interactive Brokers and other companies, quite rarely 25$
    And also checked option to close the account and of course it's not closed
    Not sure why AMP is recommended in my country it just doesn't deserve as even online support does not exists

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