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  • #1

    Application Auto-declined

    I am a Canadian citizen and trader with Questrade and Interactive Brokers.

    I was automatically denied and nobody from AMP can seem to tell me why. I have zero debt, I trade futures/commodities/equities for years now with no issues with any other broker.

    All of my information including SIN# was correctly typed in, passport, drivers license, bank statements all correct. What is the issue?

    It shouldn't be this hard to open an account

    This is kind of the last resort to post on here to see if someone can bring up my file again and see what the issue is. I've already tried emailing compliance/new account and they didn't help me.

    Thank you, hope to trade on your platform soon
    Tags: None
  • #2
    Nothing can be divulged on this forum as to status of account opening. please contact us https://www.ampfutures.com/contact-us/

    Comment

    • #3
      Originally posted by Support View Post
      Nothing can be divulged on this forum as to status of account opening. please contact us https://www.ampfutures.com/contact-us/
      See that's the thing, I did email and this is what I received:

      Dear *********,

      Sorry, after performing our review carefully, we regrettably cannot do business with you.
      We hope you understand that we do not comment on our decision and regret that we cannot give you any other positive message.
      Your account application has been declined.
      Thank you for your interest in AMP Global.

      Thank you,
      Compliance


      It baffles me because I have all of my things in order or else I wouldn't be trading on my broker platforms. The email or phone line were no help. Am I able to go up higher in the chain? Feel like just taking my business elsewhere at this point.

      Comment

      • #4
        I'm sorry.... as stated by the Compliance department...if they have declined you for an account with AMP there is no recourse. they are not going to tell you why they have their reasons which is known only to them..there is no one higher up to appeal to.

        Comment

        • #5
          Hi there, sorry to hear abHi there, sorry to hear about your trouble opening an account with AMP. It's frustrating when you can't get answers from the company's customer service. It might be worth reaching out to other traders who have had success opening accounts with AMP to see if they have any tips or insights. Alternatively, consider looking into other trading platforms that suit your needs better. And if you're looking for help with mortgage-related matters, check out Mortgage Broker in Southport. They can assist you with any questions or concerns you have. Best of luck!out your trouble opening an account with AMP. It's frustrating when you can't get answers from the company's customer service.
          Last edited by Pawlkerson; 05-17-2023, 05:02 AM.

          Comment

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