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Commission and Fees are higher than advertised

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  • kage777
    replied
    Thanks Admin.

    For other readers, please be aware of the "lower margins special offer" that is available when signing up. This actually activates lower margins (which is great....) but what is missing in the terms and conditions is that commissions and fees are increased as a result. Can you please make this explicit and more clear in future? Also, you might want to update the all-in calculator to also show this option because i'm guessing i'm not the only one who has found themselves in this situation. Thank you for understanding and also for submitting a Courtesy Refund Credit Request given i've just started trading with you and realised this.

    Leave a comment:


  • AMP
    replied
    kage777 - yes, explanation has been provided to you.

    Happy Trading!

    Leave a comment:


  • kage777
    replied
    Hi, what about me??

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  • AMP
    replied
    sanEffect - we just checked your account setup. It is confirmed setup on AMP's default pricing: https://portal.ampclearing.com/accou...sionquote.aspx

    When you are ready, please contact AMP Support - they will review your statement with you.

    Leave a comment:


  • sanEffect
    replied
    I have the same question, not new to trading, but im new to AMP futures, and im used to what i have at the end of the day p/l in my platform to see in the statement , but its different way different, was about to talk to them Monday, kage777 let me know if u get an answer

    Leave a comment:


  • kage777
    started a topic Commission and Fees are higher than advertised

    Commission and Fees are higher than advertised

    Hi,

    I recently started live trading and your advertised commission all in fee here https://portal.ampclearing.com/accou...sionquote.aspx is lower than what i'm actually being charged for trading on the MES.

    I've emailed Fees Department as requested by your livechat agents, and i've received no support / reply.

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